When it comes to discussions about gender-bias in the workplace, the themes tend to center around glass ceilings, boys’ clubs and male dominated boardrooms. However, there is a sub-text to the “Women in the workplace” conversation that is radically shifting business performance. Research is showing that the dialogue is becoming less about gender and more about attitude and the blend of male and female qualities needed to create thriving business environments.
The list of statistics that espouse the value of female qualities in creating powerful business cultures is growing, and the number of well-known CEOs of even more well-known organizations who have adopted these qualities, is growing alongside them. Companies such as Southwest Airlines, Whole Foods, TMF Poland and Google, among others, have consciously adopted strategies and tools that have previously been considered ‘weak’ or ‘too feminine’ to build engaging communities and employees. Google has some of the most dedicated employees on the planet thanks to nurturing environments and Human Resources practices.
Those CEOs that stand out today are the ones who are superb communicators, who collaborate with others, are openly vulnerable and compassionate, and who want everyone to be a part of achieving corporate goals. The Centre for Creative Leadership found that effective leaders were those who were capable of showing empathy. It also found that empathy significantly improved performance. Further research undertaken by Catalyst showed that those Fortune 500 companies with the greatest number of women on their boards were more likely to have higher financial performance. The study assessed the results across the three critical areas of return on equity, return on sales and return on invested capital.
The idea that business environments managed by dominant male characteristics are best for business is slowly dying. Forward thinking organizations are paying attention to the research as they increasingly show how diversity – a mix of the male and the female – is best. A final nail in the coffin comes from a report released by McKinsey & Co early in 2018 that found how companies with gender-diverse employees are 15% more likely to outperform their peers. Equality in the workplace doesn’t mean one gender surpasses the other. It means embracing the tangible dualities between men and women.
As an Executive Coach, I often encounter women who are fixated with, and fall victim to, gender inequality, often creating self-imposed limitations and obstacles. They have a defeatist attitude instead of empowering themselves by capitalizing on their innate qualities and skills. In my experience, the women that have successfully overcome the obstacles of gender biases are women who have made a conscious choice to work on their self-belief, confidence and stand firmly by their contribution and courageously claim their voice. These women understand that they are change catalysts.
This does not mean that gender bias does not exist. For women in certain industries and women starting out in business there is still a very real pressure to perform by suppressing ‘feminine’ qualities in favour of qualities that are considered ‘masculine’, for example, being assertive and competitive and tough, driving process and performance. There can often be a subliminal pressure on women to choose work over family balance and commitments to keep up with their male counterparts. These qualities are perceived as essential to being taken seriously or achieving a modicum of respect in the workplace.
Numerous women have shared that they are more recognized and rewarded when they display masculine traits. That said, as women move up the ladder there is more freedom for them to embrace the qualities that they may have previously suppressed, such as their ability to be interpersonally astute, collaborative, empathic, vulnerable and compassionate. Other strong feminine traits include the ability to be funnel thinking rather that tunnel thinking, intuitive, organic and flexible, which are essential in the new business frontier. In fact, these very qualities are essential for growth, diversity, transformation, performance and, most importantly, effective change management.
Now is the time for women to unapologetically own these qualities regardless of where they are in their careers, the industry they work in or who they deal with. Sectors like supply chain and logistics are still very male dominated and draconian in their way. Deals are made in bars, on the golf course and around the braai, with women still fighting hard for a place at the boys’ table.
I believe that while there are incredibly strong, dynamic and powerful women calling the shots in the logistics industry, this number is not high enough and the journey is still pursued with unnecessary patriarchal obstacles and challenges. At every supply chain conference that I have attended, the number of men far outnumbers the presence of women and that is an indication that there is still a need to create greater participation.
It is my hope that influential women in the logistics industry today, will make it a strategic priority to address equality challenges in their organizations and will encourage women at all levels to aim for a place at the table and to feel free and proud to claim who they are fully. What’s needed going forward is less judgment around what’s male or female and more interest in how these qualities can work together to create synergistic partnerships that drive business and transform potential.
About Trackmatic
Technology is an agent of change but people are the catalyst. Trackmatic simplifies logistics through people led, technology enabled mobile solutions. Formed in 2009 by visionary CEO David Slotow, Trackmatic strives to be not just excellent but exceptional. South Africa’s leading logistics companies turn to Trackmatic as their preferred technology partner because they see things differently, striving to build world class software solutions that enable clients to perfect their business flow and achieve their operational KPIs. Trackmatic is a pathfinder. They pioneer, collaborate, trailblaze and continuously create technology solutions to solve logistics industry challenges.